Effective June 5, 2025

Your Privacy Matters to Us

At Clipverse, we are committed to protecting your personal information and providing a transparent view of how we collect, use, share, and protect your data. This Privacy Policy applies when you interact with our mobile application, website, or any of our services, especially those involving user-generated content and revenue sharing.

Table of Contents

• Introduction
• Information we collect
• How We Use Your Information
• Data Sharing & Disclosure
• Data Security
• Your Rights
• Cookies & Tracking Technologies
• Children’s Privacy
• Changes to This Policy
• Contact Us

1. Introduction

Your privacy is our priority. This policy has been created to help you understand the types of information we collect, why we collect it, and how it’s handled. Whether you're booking an appointment, signing up for health newsletters, or browsing doctor profiles — we are fully transparent in how your information is used.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Full name
• Date of birth/Age
• How We Use Your Information
• Data Sharing & Disclosure
• Data Security
• Your Rights
• Cookies & Tracking Technologies
• Children’s Privacy
• Changes to This Policy
• Contact Us

2.2 Technical Data

• IP Address
• Browser type and device
• Pages visited and interaction history
• Cookies and similar tracking technologies

2.3 Other Voluntary Information

• Feedback submitted through forms
• Information submitted on behalf of a family member (dependents)

3. How We Use Your Information

Your data helps us deliver better and safer healthcare experiences. We use your information to:

• Schedule and manage appointments with healthcare professionals
• Send you booking confirmations, reminders, and updates
• Respond to queries and improve patient support
• Customize and enhance your experience on our platform
• Maintain medical records as required by law

4. Data Sharing & Disclosure

We do not sell or rent your personal data to third parties. However, we may share your information with:

• Medical professionals and staff: To provide effective healthcare services
• Third-party vendors: Such as cloud hosting, payment gateways, or SMS/email service providers (who comply with data protection rules)
• Legal authorities: If required to comply with laws, court orders, or protect our legal rights

All partners and vendors are bound by strict confidentiality agreements.

5. Data Security

We use strong administrative, technical, and physical safeguards to secure your information:

• SSL encryption for data transmission
• Secure servers and firewalls
• Access controls and employee training
• Regular monitoring and audits

Despite our efforts, no method of transmission over the internet is 100% secure. We encourage users to keep their account credentials confidential.

6. Your Rights

Depending on your location and applicable laws, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion (under permitted circumstances)
• Object or restrict certain uses of your data
• Withdraw consent for marketing or non-essential communication

To exercise any of these rights, contact us at support@aignozhealth.com

7. Cookies & Tracking Technologies

We use cookies to personalize your browsing experience and analyze website traffic. You can adjust cookie preferences through your browser settings.

Types of cookies used:

• Essential cookies (for core functionality)
• Analytical cookies (to measure usage patterns)
• Functional cookies (to remember user preferences)

8. Children's Privacy

Our services are not intended for individuals under the age of 13 without parental consent. If we become aware that we have collected data from a minor without consent, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top. Significant changes will be communicated through our website or via email.

10. Contact Us

Have questions, concerns, or need support regarding your data or our services? We're here to help and ensure your experience with Aignoz is safe and secure.

• Address : 123 HealthCare Avenue, MedCity, India
• Email : support@aignozhealth.com
• Phone : +91 98765 43210

Our support team is available Monday to Saturday, 9:00 AM – 6:00 PM IST.

We value your trust and are committed to keeping your information private and protected.